Lol they were instructed to make it the way they did and given a time constraint. And their launch went great and they made huge money along with collectors editions and season passes plus people still bought Eververse items. In the eyes of their superiors they had a great start. Besides if you made a product most people agree is good and then a vocal minority screamed their head off about it I think you would take their complaints less seriously. It's like if someone was complaining your fridge didn't keep their stuff frozen. Well it wasn't supposed to it's a fridge not a freezer. Just because you the consumer didn't understand that doesn't mean it was made wrong.

Not how that works. My customer is the ultimate arbiter of whether or not my work is shoddy. If I do not deliver a machine that is functional the way it is advertised and intended to function, that is shoddy work, no matter what other excuses I attempt to float. Nice try, though.