Lost all raid keys, second time this happens, video with proof
Check the video above. Showing keys at 0:33. Keys disappeared at 5:20. I took a while to leave the raid cause we were looking for a way to return to the beginning without having to go to orbit.
The video is long but I could not cut anything so I could prove I never left the character nor did something strange that could justify the keys gone missing.
This is the second time it happened, last Tuesday I had the same issue: finished the raid, got all 3 keys, went to orbit and, when I come back to the raid, all keys are gone. I never changed character, never left the group. All I have is this character and another Hunter that was migrated from D1 and I barely touched it when the game released. I'm the only one who lost the keys in the group.
I know Bungie has posted a topic sep/28 but the issue has nothing to do with logging in another character as you can see in the video. Played on PS4.
I have exactly the same issue as GabZero and virtually the same circumstances. All keys were lost last Tuesday after reset and again all 3 were lost on Wednesday. Both times I completed the raid, went to orbit and then the team went straight back for the chests. Given the amount of time and effort involved in completing the raid, I expect to be compensated. Bungee need to issue a statement other than this is a known issue. What do you intend to do about it? Time goes by and we struggle to level up while our teammates get more loot. Not acceptable