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9/1/2017 2:03:15 AM
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Account Recovery doesn't work for me, and last posts didn't get me answers.

So it took almost a moth, but Bungie was finally able to implement the account recovery system. That is awesome that they put resources into finding a solution for this so people can get back what they lost. The problem for me though is that it doesn't seem to work. The instructions to get the account recovered were kinda vague, but enough to figure out what to do. The problem was that it didn't seem like it was working. With all the recent problems with Bungie.net and the Destiny mobile companion app, I thought that that might be contributing to this, but I did some testing to be sure. I created a new account with my Xbox info, which was used to create my original Garishtech account, then connected my Blizzard account so I could unlink my Xbox profile. After I did this, I could see the account recovery system was working, as it showed that I could recover that account I just made. So, for some reason my old profile is on it's own. If you look up Garishtech on Bungie.net, you'll see both this account the original Garishtech account, that has a Hayabusa profile picture. Can someone pleaseeeee help me find a way around this, or get me in contact with someone else that can help me in some way? I can provide all the info I need to prove it is my account. Thanks for your time! There is for sure only one authentication method, being my only Xbox account, linked to my Bungie.net profile. And also, it was on July 13th my account got orphaned, well within the 90 day period. Please can someome get me an answer? The last moderator didn't help me towards a solution outside of repeating what the article Bungie put out about Account Recovery was saying.
English
#Help #frustrated

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マナーを守りましょう。投稿する前に、Bungie の行為規範を確認してください。 キャンセル 編集 ファイアチームを作る 投稿

  • 1
    This is exactly the situation I am in. The moderator who commented basically said the exact same thing. I am going to be super upset if I lose my original Bungie.net account. I wonder if they could completely terminate the new bungie accounts associated with our xbox accounts, then maybe the recovery tool would recognize the old accounts we actually want. I think it's a little ridiculous that bungie does not have any direct website support.

    投稿言語:

     

    マナーを守りましょう。投稿する前に、Bungie の行為規範を確認してください。 キャンセル 編集 ファイアチームを作る 投稿

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