Dear bungie,
I pre ordered the rise of iron DLC and got a code that was for the pre-order bonus( the sparrow , horn and iron Gjallarhorn ). I than redeemed the code in the PlayStation store and when I got to the tower, the sparrow and the horn were given by the post-master, but not the iron Gjallarhorn. I tried everything from restarting to re redeeming the code and even installed destiny again. I know that you get the normal Gjallarhorn by the quest, but everyone that I have spoken to said to me that you get the iron version from the post-master, and after completing the quest you can infuse it. But again I don’t have it in my post-master or the exotic gallery.
can someone please tell me what I did wrong, and what I might do to solve it?
In advance thanks for your time,
Vdj12
Hey there,
If you are encountering entitlement issues when attempting to access Destiny: Rise of Iron or pre-order incentives, you will need to contact your platforms support outlet for troubleshooting and assistance.
[url=https://support.us.playstation.com/]PlayStation Support[/url]
[url=http://support.xbox.com/en-US/contact-us]Xbox Support[/url]
Additionally, you may need to Restore your Licences:
First, please make sure that your Playstation Plus/Xbox Live subscription is up-to-date and active.
Next, follow these instructions for restoring your licenses: https://www.bungie.net/en/Help/Article/12181
You may also want to try clearing your console's cache: https://www.bungie.net/en/Help/Article/12539
Hope this helps!
[spoiler][i]Death is not The Sickness unto death. ~ Soren Kierkegaard[/i][/spoiler]