Ive been trying to get help from bungie since ttk release.
While I qualify for the veterans Tour/vip rewards, I haven't been able to access either.
I've posted on another thread where a bungie employee asked for those with this issue to leave a comment but still no help.
Bungie, please help me out, I've been trying to contact you for WEEKS. I would really like to resolve this and get the VIP items, I can provide any proof of purchase (to prove I qualify) if you need it, I just really want my items :/
I check with zavalva on all my characters and checked abandoned quests, but nothing.
Please advise on how I can resolve this.
EDIT: just to clarify, I did not delete these items. I was never able to access them in the first place.
I've had the same problem. Got Destiny with Season Pass back during release, downloaded every expansion as it came out, and got TTK a few weeks ago when some friends wanted me back. I think all you can do is submit that missing VIP rewards form and hope for the best. I haven't heard anything back, so my guess is they don't care. :/