Hello there, Thanks for reaching out. We understand you've encountered what sounds like a soft lock with Explore Kepler: Mythic. We're sorry to hear of this, as we can imagine the concern this would cause. If you're still experiencing this issue, then please consider recording a short video of what you describe. If you record a video, you can upload it to a site like Imgur or Youtube, and share a link to it here. We'll then investigate this.