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助け合おう
1/21/2025 2:03:31 AM
2

PLEASE HELP WITH THE GAME CRASHES

since I can't find ANY way to contact Bungie for help directly, I'm forced to come here. I have been playing this game for years, with NO issues. I recently got an Xbox series X (about a year ago), and hadn't played Destiny 2 on it yet. I installed it a couple of weeks ago, and after playing through the entire Final Shape campaign with no issues, I'm all of a sudden cursed with crashing in the middle of any activity I try to do. i troubleshooted for hours online, bought a new HDMI, a new power supply, deleted and reinstalled the game on my internal storage, bought a cooling fan, plugged my Xbox into the wall and not a surge protector, etc. I've tried EVERYTHING. I'm extremely frustrated because I spent money on the game to get the newest expansion to play, and I can't get anything done. I saw an article online somewhere that there's an issue with the game crashing for other people due to item drops in the open world and inside of activities and whatnot, just not sure how true it is... if anyone could please help me or let me know if there's a fix planned for this, that would be amazing. I scoured the known issues on the website and all the stuff they plan to fix in the next maintenance, but I couldn't find any info on the issue I'm having. can anyone help, please?!?!?!?
English
#Help #gameplay

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  • I'm having the same problem

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    マナーを守りましょう。投稿する前に、Bungie の行為規範を確認してください。 キャンセル 編集 ファイアチームを作る 投稿

    1 返信
    • Hello there, Thank you very much for the detailed report. I'm sorry to hear that you are having performance issues on your console. It appears a lot of the general troubleshooting has already been performed. In case you haven't tried clearing your console's cache or, if you are using instant on on your console, attempting to disable it and fully restart the console, please try these steps. I've included [url=https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache]a link[/url] to help you with this if needed. If that does not aid with your issue, or if you notice anything that may tie the crashes together, please include them in your response. While we won't have an immediate fix to offer, we'll be looking to investigate any underlying issues that may be occurring, further.

      投稿言語:

       

      マナーを守りましょう。投稿する前に、Bungie の行為規範を確認してください。 キャンセル 編集 ファイアチームを作る 投稿

      3 通の返信
      このコンテンツはご覧いただけません。
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