{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
9/13/2024 12:14:25 AM
1
Black screen on loading into world, but all menus working
The game runs fine, but once I load into a planet or the HELM, it's just a black screen and I can only open my character menu, settings, and map.
Please see the linked YouTube video.
My Nvidia driver was just updated today, released yesterday. I rolled it back and tried disabling the shader cache, and neither of those solved the issue. I checked my firewall and Destiny already is exempt.I verified the game's file integrity as well.
Please advise.
Thank you.
-
1 RispondiHi there, Thanks for reaching out! Please try clearing the console's cache to resolve the issue: https://help.bungie.net/hc/en-us/articles/360049199051-Clearing-the-Console-Cache If you're on Steam, you can clear the cache by going to Steam>Settings>Downloads>Clear Download Cache. If you're still having trouble after clearing the cache, please try the following steps. Your situation is a bit different, but some users have gotten stuck on a black screen when booting the game and were able to solve it by doing the following: [quote]- Go to Windows > Settings > App Volume and Device Preferences - Verify that Steam is set to default - Launch Destiny 2 - Return to App Volume and Device Preferences - Set Destiny to default - Force close Destiny 2 using task manager[/quote] If you're still getting stuck on the same screen after trying this out, please let us know.
