{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
10/6/2023 11:42:11 PM
2
Beyond light missing from account
Hi
Purchased Destiny 2 with beyond light bundle some time ago, possibly with the 30th anniversary pack. Just logged on today to find that both packs have been removed from my account; so I have to pay for them again. And I definitely had them yesterday as I have been doing Presage since Tuesday which requires BL and I don’t have the season pass required to do it instead.
Just wanted to know if this is an error or a deliberate action
Thanks
PS5 - GhostyBuffalo
-
3 RisposteModificato da viiTactiiCZz: 10/6/2023 11:46:27 PMAre you on the platform you purchased Beyond Light on? If you are can you try [url=https://help.bungie.net/hc/en-us/articles/360049196071-Accessing-and-Restoring-Licenses-to-Destiny-Content]restoring licenses[/url] If restoring licenses doesn't fix it, you'll need to contact PS support to have them look into it. Prior to that you may want to gather email receipts and transaction numbers to prove the purchase
