I just submitted my request through xbox and they Should resolve it- if not my credit card company will become involved and they will DEFINITELY get that junk cancelled. As legally entitled. I’m about done with this garbage. Likely not. Sony wouldn’t even give me a refund for Anthem after it completely bricked my PS4. But my point is to register a legitimate and strong complaint about the game being unplayable so often for such extended periods of time. Enough with all you trolls. Im not even reading hateful responses anymore- just immediately reporting.