Using Twitter to communicate important updates is incredibly stupid.
If you don’t download the app and set up an account, your twitter feeds are completely worthless because you can’t sort them in any sort of logical fashion. When I click on service update it takes me to the help account page which starts with a tweet from October of 2019. Bungie’s native iFrame twitter feeds on their help page are exactly the same and completely worthless. They also don’t update the pages they link to for more info when they post server maintenance updates even though they say “for more info click here”