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5/31/2023 7:08:37 PM
3

Account hacked lead to have appeal for 3 years

Greetings, My account has been STOLEN and banned. When I logged in my acc and received the alert of ban, I was shocked. I haven't done any violations and I don't want to get in trouble with it. It's impossible for me to cheating. But my account was blocked, which is very unreasonable. I am a Rule-abiding player, I never cheat, never violate the rules of the game, and never disturb the balance of the game. You can check the game records that can meets my login address. If this is not caused by the hacker, then I don't know what can be the reason of the ban. I know that STEAM's security system is excellent. It protects many players and also protects me. The fault is not in STEAM, also not in me. I worked hard to protect my account. I make sure the security of my mobile phone token and mailbox. This should be the responsibility of the person who hacked and stole my account. I don't know about computers and can only rely on the steam security system. Now the game I have devoted my time and energy was banned. You insists that it is my responsibility, which is a sad thing. I hope that you can make the right decision for a loyal player. Futhermore, I can't play games, which is really frustrating. My steam account has associated my Steam phone token, but I don't know what channel hacker used to steal my account. I hope you can help me to handle the case, otherwise I will lose faith in you. Owing to this hacker, I lost Destiny 2, and you lost the trust of players. I think this should not be borne by us. I think the most comprehensive solution is that the violations that occur when the player's account is stolen are not blamed to the account holder. So this account should be gave the 30-day ban, so as to give the player a reminder, and will not cause the player to lose trust in Bungie and Steam. I am a student, but I still recharge my scholarship into the game. Although 1,000 RMB is not much, it is not a small amount for a student. So I ask you to help me. The fault should be with the thief. I hope you can help me to lift my ban. If you can lift the ban, I will continue to support Bungie and Steam, I will continue to love Destiny 2. If you need me to provide any evidence that can prove my innocence, I will provide it to you at any time. Just reply to me via email. I will write back as soon as I see it. Thank you. Yours sincerely, by the way please don't say I cheated, if you don't believe me, you can check my game ID and see my relevant data A loyalty player.
English
#Help #pcsupport

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  • Modificato da Swat: 5/31/2023 7:12:14 PM
    1
    Swat
    Swat

    Bungie fan! Here since 2008 - vecchio

    All bans last for 500 years. If you have already appealed and it was rejected or you didn't get a response then your ban isn't going to be removed. Your time in Destiny is finished forever. Account security is our responsibility. Bungie will not take being hacked as a valid excuse for violating their policies. If you were hacked then it's because your account lacked proper security. It is up to you to look after your account.

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  • Bungie can not ban a player for cheating if caught.. They can ban a account if used for cheating.. if does not matter who was using it only that the account was used for cheating. Account security is our responsibility. Also too many give out account details for recoveries then say "I was hacked" as a excuse to try and get back in.

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  • Account cheated, account banned. "Who" played is irrelevant in this regard.

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