I clicked on >Get it Now< for pre-order from in-game to aquire the Ghost Shell, Emblems, and Freeze Tag Emote, but nothing happens. So, I check xbox store and manage add-ons to see if they are installed. They are, so it says. But none of the instant bonus rewards show up and nothing with Master Rahool. I tried to purchasing 3 types of ways to try to see if that would work. But nothing.
Allo there,
Please try the below steps
- From the Xbox dashboard, highlight the Destiny 2 image
- Select “Manage game & add-ons”
- Navigate to the “Ready to install” section on the left
- “Destiny 2: Beyond Light Pre-Order Pack” should appear on the right. For Deluxe Edition owners, “Destiny 2: Beyond Light Exotic Emote” should also be listed.
- Select “Destiny 2: Beyond Light Pre-Order Pack” on the right, then select Install
- Deluxe Edition owners should also select “Destiny 2: Beyond Light Exotic Emote” on the right, then select Install
- Wait for the console to report the DLC is installed
- Start Destiny 2, and visit the Cryptarch in the Tower to acquire all pre-order items.
It’s possible that some users who already purchased got into a weird state where the Pre-Order Pack and Exotic Emote are not showing in the “ready to install” section. For those users, these are the next steps:
- open the Microsoft Store app and navigate to the specific bundle they purchased
- Select the “Install” button. This shouldn’t take long, it’s no more than ~30 MB
- “ready to install” for Destiny 2 in “My games & apps” should now be populated with the missing DLC. Do the steps I outlined earlier.
If re-installing the bundle doesn’t populate “ready to install”, there’s one more thing to try:
- open the Microsoft Store app
- search for “Destiny 2: Beyond Light Pre-Order Pack” and select it from the search results
- on the product page, select Install
- For Deluxe Edition owners, repeat the above steps for “Destiny 2: Beyond Light Exotic Emote”
- Wait for those download(s) to complete and then try the game again
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