Bungie - it’s still broken after the patch. This makes the event completely unplayable. Can we please get some acknowledgment, a tweet, something? I see you’ve responded on other threads but after the patch and still broken?? Literally no reason to even play until it’s fixed.
Update 7/26: Bungie just tweeted that they fixed a problem with purchased items in the Eververse store. Priorities… (insert eye roll).
Update 7/27: Still no workaround or engagement by Bungie despite this being reported literally everywhere. If Bungie doesn’t know how to fix this or has no intention of fixing it before the end of the event, just tell us so we stop wasting our time and move on to other things. It’s not fair to keep ignoring it or refusing to acknowledge it when it renders the event unplayable. I looked at the community managers Twitter and they are too busy with GM Nightfalls and Trials to address this - they probably can’t play the Solstice activity either lol.
Update 7/27: Several people have pointed out tweets by community managers and devs alluding to this issue, all of which continue to say “the problem is being investigated”. Completely understand these things take time to fix - and that’s ok - but why no public acknowledgment that the problem exists? This is impacting MANY players including the precious influencers. Any formal communication here would be better than crickets. As someone pointed out in the thread, many people paid for the enhancement to the Solstice event and cannot progress. I’m no dev - but you’d think this would be a priority over fixing a glow or a cosmetic item in Eververse.
Update 7/27: Still no official communication from Bungie acknowledging the severity of this problem or any transparency on a fix. On a whim, I equipped a completely fresh set of candescent armor on a character that I’ve already completed. I launched the activity from within the tower - not from orbit - as I’ve seen people report issues not receiving silver leaves when launching activities from different places. To my surprise, I received 20 silver ash!! I thought maybe the issue had been fixed, so I gathered 20 silver leaves, took them back into the activity, and only received 1 silver ash. Not a fix. I will try the same method later by launching the Bonfire Bash from orbit instead of inside the tower. Grasping at straws here, but at this point there’s no harm in trying. @Bungie - can we please get something from you? Anything?
Update 7/27: Bungie has added the silver ash drop rate issue to its list of known issues that was updated this evening. Interestingly, it was not originally on the updated list but was added at some point after its original posting. It’s also buried behind many other issues which makes it easy to overlook. Encouraging that it is actually listed somewhere in an official capacity, but still no communicated urgency to fix a game-breaking bug for a limited time event. I think we are all hoping for some info in the TWAB tomorrow - but i’m not counting on it with all the new content teasers. It really feels like Bungie wants to bury the issue and it’s perfect timing to do so. We all know Bungie’s new stance on community interaction due to recent issues - and rightfully so - but this is being talked about everywhere. Forums, Reddit, Twitter. Respectfully, an update or ETA is needed, even if Bungie doesn’t have all the answers. Nobody on this thread has been disrespectful, abusive, or rude. We just want help - and this is where you direct your community to when they need help. Here we are. Help us.
Update 7/28: Nothing new to report. No tweets, no new responses by devs in the help forums on any of the dozens of threads. Only movement was a stealth add to the known issues. Praying for some insight on the TWAB but at this point I’m not counting on anything. How they are letting this go on for so long is mind blowing, especially after acknowledging it is impacting all players. If it can’t be fixed or it’s a complex issue that is difficult to fix - how about some transparency? We can all live with that.
Update Post-TWAB 7/28: Crickets. Glossed over with a list of other bugs. Major disappointment. Might be time to cut our losses. It’s clearly not important enough for Bungie to address on a larger scale.
Update 7/29: Tried multiple workarounds last night but all ended with same issue. It’s getting to the point where the more time I invest in this, the more hypocritical I feel. Bungie doesn’t acknowledge anything. Look at the help forum. Besides a “mentor” who basically just states the obvious, Bungie reps have interacted with maybe three threads over the past week. I know they can’t personally address every concern but this specific thread has 51 upvotes and a volume of info. I’m beginning to think this - and Destiny - is a total waste of time. I miss Deej and the previous group of CMs. They cared and had the the guts to acknowledge a huge issue instead of burying it everywhere for plausible deniability.
Update 7/29: Absolutely nothing to report. Problem still persists and zero communication from Bungie. They made it very clear by scheduling the new Raid on a Friday that they don’t staff on the weekends - so it’s safe to say we are screwed for the next few days as well. Thanks Bungie.
Update 7/30: Kudos to Bungie for acknowledging this thread yesterday evening. At least we know they are seeing the info we’ve captured. This morning, I switched to my third character and followed Eva’s quest line to a T. I used fresh pieces of candescent armor to wipe the slate clean. To my surprise, I took my silver leaves into the bonfire event and got 95 silver ash in return. Before I get too excited, I need to continue testing. This has happened before and it’s usually the subsequent runs that start awarding one ash. I’ll try more later and report results. If anyone is seeing anything different today than what we’ve seen all week, reply so we can log.
Update 7/31: So…. mine appears to be fixed. I don’t know how. The only thing I did was start fresh pieces of armor an an alt and ensured that I was spending my silver ash as I earned it. My gut tells me that banking silver ash behind the cap is somehow the root cause of the issue. I can’t guarantee this is the fix, but it’s working for me. However, I’m still going to keep logging here as we work through this and ensure it’s cared for. How’s everybody else doing?
https://ibb.co/nPXgmH7
Note that the verbiage in the “top issues being investigated” is not accurate. This is not just impacting alts. It is impacting all characters.
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BungieHelp tweeted they fixed the issue. After running 2 bonfire bashes on characters that had not completed the soul ash triumph, I can confirm that it is fixed for me. I think what they did was remove the silver ash cap altogether (my one toon that hasn't completed the triumph still shows as overcapped in DIM, but it doesn't appear to affect it).
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1 ReplyMine got fixed somehow, only did some Kindle challenges and Bash without any armor in futile hope of getting to 20 ash to try spend and fix it without wasting leaves since the game displayed 1 Ash regardless, when I've noticed that 1 Ash isn't showing up and next run with class item on (you don't need full set unless you maybe want to get a few extra leaves) I got the correct amount. Got up to 400 and spent it few times since then, trying to not overcap.
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2 RepliesEdited by Burnie1601 (YouTube): 7/27/2022 12:52:08 AMAND Even though it is coming up on screen that it is 'giving' you the one ash at the end of the bash; in my case - my Ash count isn't going up and the Ash Tray challenge count isn't going up either, so it's awarding me no ash whatsoever, but consuming my leaves.
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Glad you got yours fixed too, I feel there must be a hidden issue with the cap of the 500 ash, it must go off wack if you go over slightly with a run of the bonfire bash.
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Bumpity bump.
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I have been following this thread all week in hopes that it will get some real news. I understand that they are busy with new content and current issues but maybe just reset everyone's ash levels or give us a way to delete or refresh our ash levels? I just want to finish the achievement at this point... I wanted to craft all the armor for my characters but I have one full set at least for an alt... I am not even trying to roll gear ... I already have triple 100's on all characters.
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1 ReplyHi there, thank you for your reports. We are aware of players reporting this issue and are investigating a solution.
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5 RepliesJust a question, did you complete the event while having max ash before you started to have this issue?
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Same issue, suddenly started getting only 1 Ash on all characters. The whole season is a horrible mess of bugs: Duality bells with a bonus of not a bug but a feature that we all love and cherish architects, Solar grenades still not stunning champions, piercing sidearm fixed only just recently as we're nearing the end of it, Iron Banner rep overhaul only to end up giving less than any other rep after jumping through all hoops and challenges being stuck at 3/4, etc. I'm sure I'm forgetting something. But by this point I expect this issue to be not fixed, ignored, no apology or compensation, and likely repeat next year.
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10 RepliesSo after using the ash on my warlock armour I seem to have fixed it for now
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Bump.
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So I don’t so any patch today , I think, I’m find how fix that, so first don’t delete any pieces armor solstice from first characters, if ur delete ur must chain new , and that problem if ur got 1 ash for run. That help me , now i get 100 in one run, on 3 characters.
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1 ReplyI have a bug but its on the Sever/ Alters quest I've done two severs and several alters and I'm getting the leaves but like one or two and its not giving me quest progress
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So I managed to save up to 20 ash, used it on armour for my warlock, next run I got no ash and it was because I had no leaves, worked up some leaves went in and this time I got 26 ash... so something is happening, 26 is a lot better than 1
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1 ReplySo I was having this issue too and the way I fixed it was that every time I received silver ash I infused it into my other characters armor and then when I would run bonfire again I wouldn't receive 100 for 20 leaves but it would give me just enough to level up the armor and it took a little bit of time but it was better getting 50 ash than 1 at a time for 20 leaves. I hope this helps :)
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3 RepliesBump.... Still no update, 28 weeks later
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3 RepliesI tried deleting any solstice quests from inventories of my alt characters, still nothing
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1 ReplyGot a weird one with it, I decided to grind out a few rounds despite the bug for some loot, forgot about the leaves until my last round, I had 0 leaves and it still gave me 1 ash, so the exchange rate isn't wrong, it's just comepletely broken
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2 Repliesdid some more testing, no solstice armour run, got 1 ash still but it didn't burn any leaves. Eva is still selling Solstice arms to me for 1 ash when the rest of the armour is 100 ash Currently sat on 18 ash with 19 leaves, finished all the objectives on all characters except the ashtray to get 500 on my warlock and hunter. The last thing to get right now is to complete 12 sets of armour and I'm stuck on 5, finished everything else.
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Edited by Felcoreous: 7/28/2022 9:18:58 PMI am having an issue too. I can only gain one ash per run with 20 leaves and full set on but I am not in the negatives. I am in the positives. So I cannot even do the buy armor trick to finish quests. says 1,115/500 ash on DIM but I only have like 17 ash. https://ibb.co/Rygdf7t
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Im stuck 350/500 for Silver Ash challenge One challenge Its all i need left To large kindle my last piece To Guild Flamekeeper Last frickin challenge after all this grind
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I feel your pain. I literally need to finish 2 pieces and have been stuck for 2 days trying to finish because of this issue.
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2 RepliesI note the issue is not included on the 27/7 issues listing. Doesn’t mean it’s not needing addressed but still.
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2 RepliesToday's patch wasn't meant to fix it. Just saw a guy on Twitter saying they've no idea what's causing it and there's no patches planned until after solstice ends. Unless it's a simple issue they can hotfx I think we're screwed.
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2 RepliesYet they bother to patch the investigation farm where we could possibly have lived with the stupidly low ash to leaves conversion if we could rapidly farm leaves but oh no. Well they know where they can stick solstice which will be quite ironic now I think about it. ;)
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I just read the patch notes for today's release. After fixing the perk on all weapons glitch and Last Word OP glitch they say we owe an apology to a certain dungeon boss. In the same vein I would suggest we are owed an apology over the Bonfire Bash ash from silver leaves bug. Especially if there is no fix / workaround deployed within a reasonable time from event end. I'd say TWAB would be interesting this week but I won't hold my breath.