I got permanently banned on my account because someone stole it and connected it in pc and started using hacks and I can't use my account anymore and I've submitted a claim about it and they still said I can't get it back.
Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url]
The forums are not able to assist with appeals of restrictions or bans. However, there is a process in place for you to appeal your ban or restriction. [b]If you have already appealed, you have done all that you can. [/b]Posting in the forums cannot assist you beyond linking you to the appeal and speculation.
Bungie will typically respond only if more info is needed or if the ban/restriction is altered. The form is for appeals only, they do not answer questions as to why or how long.
[spoiler]
Requests for additional information, such as the length of a restriction or reason for a ban, will be disregarded.
https://help.bungie.net/hc/en-us/articles/360049024492 [/spoiler]
[i]Please note that while every appeal is reviewed, as mentioned in the article, there is no guarantee for a response, nor is there a guarantee that your ban or restriction will be overturned.
[/i]
[u]For more information on Bungie's policy regarding bans and restrictions, [url=https://www.bungie.net/en/Help/Article/11929]please review the policy here[/url].[/u]
They don't care.
Loyalty. Time played. Content purchased. Gear earned. When you started. Intent. Threats. Begging. It is all irrelevant.
They make the rules. We have to follow them. Break them and they penalize you.
They've had this no tolerance policy since Day 1 of D1. It won't change anytime soon.
next time don't give away your info.
Because..
1. Bungie has Repeatedly said account security is our responsibility not theirs.
2. Bungie can not take action against a person caught cheating but they can and will take action against a account caught cheating. It does not matter if it was you or someone else all that matters is that the account cheated.
3. People lie on these forums to cover up what happened. You may have been hacked (if so why your account) but "I was hacked" is a very common excuse to cover up the fact that they paid for a account recovery. That the person who did the recovery cheated makes no difference other than the fact that recoveries are a ban offence anyway.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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