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originally posted in: Leviathan's Gift Shop emblem missing
7/11/2022 2:21:09 PM
7
Hey there. I can see it in your collections - Flair/Emblems/General. https://www.d2checklist.com/1/4611686018432704769/collections/tree/1166184619 You may have to log out and back in again before it appears.
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  • Thank you for your reply, im sorry but i got the emblem name mixed... ..the one im missing is "Heritage Eternal". The black & blue one. Sorry, i did an oopsie.

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  • Edited by EckyThump: 7/11/2022 2:33:57 PM
    Oh, it's no problem. Could you do the following please? Could you visit https://www.bungie.net/7/en/Codes/History, go to the 'redemption history' tab, and confirm that Heritage Eternal shows up on the list? If not could you just try to re-add the code from the PDF and see what it says?

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  • According to the redeem history, Leviathan's Gift Shop emblem was redeemed succesfuly, but there is nothing about Heritage Eternal. I have the SKUs of the Tshirt and both emblems on my Items Ordered history, if you need that.

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  • Did you receive a PDF for the Heritage Eternal emblem? What happens if you try to re-add that code?

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  • I got an email from Bungie Store with a link to download a PDF file, this file had one page with one code and that was for Leviathan's Gift Shop emblem. I did not get a second email with another link or code for Heritage Eternal emblem...

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  • Edited by EckyThump: 7/11/2022 2:56:31 PM
    Ah I see now. In that case it is 100% a Bungie Store issue, that they have not provided you with your code. Unfortunately the only option is to wait for them to contact you back, which will hopefully be soon but the wait time can be a prolonged one. The Bungie store is a totally separate entity to this forum and we can't help with a store issue. Meanwhile check your spam folders just in case.

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  • oh ok, thankx.

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