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7/10/2022 7:45:29 PM
2

Someone is accessing my account

I wish to prevent this guy he uses steam to access my account I’m a PlayStation play only and I can’t unlink the steam because I have cross save activated can you please pm me for advice

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  • Edited by GrundleBeans: 7/10/2022 8:00:14 PM
    Hi there. We recommend you immediately change your Playstation account's password and enable 2-factor authentication if you haven't already. See the [url=https://help.bungie.net/hc/en-us/articles/360048721292-Account-Security-Guide]Account Security Guide[/url] for ways to protect your accounts. The only way to unlink the account from your profile is by deactivating Cross Save, which requires you authenticate the login credentials of both your PS account and the Steam account. Under no circumstances will Bungie forcefully remove or unlink an account by request. If you cannot authenticate the account, you will need to contact Steam Support to see if they can help. For more info, see the [url=https://help.bungie.net/hc/en-us/articles/360049498031-Destiny-2-Cross-Save-Guide]Cross Save Guide[/url].

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