Hi there!
Please follow the steps outlined below to provide an accurate system report. Please do not follow these steps while Destiny 2 is running.
1. Restart your machine.
2. When you log in, please click on the Windows icon, then type dxdiag. If typed correctly, only one command should appear. Please click it. (If you need to enter the credentials of an administrator of the PC, please do so).
3. Allow the tool to run. A green bar should progress on the bottom portion of the window. If you receive any dialogue boxes as it progresses, please address them accordingly.
4. Once the tool is completed, please click on the "Save All Information" button. Save the resulting text file in an easy to find location, such as your Desktop. Then, close the tool.
5. Open the text file you just created and copy all of text to your clipboard by selecting all of it (Ctrl+A) and copying it (Ctrl +C OR rightclick and click Copy). Then, close the file.
6. Go to pastebin.com
7. In the text box below, paste all of the text in the box.
8. If you would like to make your system specs hidden, you can change the Paste Exposure to Unlisted. This will hide it from the Public section of the site but still allow people to view your Paste. Then, click the Create New Paste button.
9. Copy the resulting URL and reply back to this comment with the URL.
English
-
I am having the exact same issue. Game randomly freezes. Sound continues to run, but screen is completely frozen. Task manager shows destiny.exe as not responding. Here is my dxdiag output: https://pastebin.com/GzCaFZpe
-
According to your DxDiag report, you are currently using driver version 516.59. There is an open issue reported by nVidia Support and Destiny 2, where the game will freeze or crash. [quote][Destiny 2] Game may randomly freeze after launching game or during gameplay. [3685638][/quote] [url=https://www.nvidia.com/en-us/geforce/forums/game-ready-drivers/13/496299/geforce-grd-51659-feedback-thread-released-62822/]Source: nVidia Forums[/url] nVidia Support is looking for driver feedback on this driver, if you are experiencing issues and would like to provide feedback! If you are affected by this issue, please roll back to a last known good driver and see if the issue is resolved. When doing so, it is recommended to do a clean installation of your drivers to ensure that you have removed the files related to the new drivers. Finally, you can also try to disable the shader cache and see if this resolves the issue.