when i enabled the cross save by mistake i clicked on the new account so my old and leveled up account is gone and i cant change it i hope u disable it to play the game my account now is new light and old account in PSN is Suspend and i need to disable the cross save to access the game again.
am waiting now from 3 Days and no one contact with me about it and where is the #Help Team!
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2 RepliesHello there[url=https://cdn.discordapp.com/attachments/902560216871239752/978300950097842206/giphy.gif],[/url] In order to unlink an account, you first have to disable cross save and/or unlink accounts, you must be able to authenticate the accounts. Bungie cannot forcibly de-link them. [b]I would suggest contacting the platform concerning recovering the platform account.[/b] If you are unable to gain access to your account, then you will not be able to deactivate cross save or unlink it from your current Bungie.net profile.