Hi. Thanks for your report.
Please look over our [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13657]Missing Silver[/url] guide and fill out the contact form if you still have issues. You need to be signed into Bungie.net when filling out the form.
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No... Give me what I paid for!
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Actually that is the only way for Bungie to figure out why you never received your silver.