Its only a few hours now til the purchase deadline and I've waited and waited assuming the following was just a temporary issue. What's happening is that when I go to link and validate my account for the GG mug and medallion, the bungie website keeps telling me that there was a problem signing in my account and to try again later. It has done this every day since the claim deadline. I am 100% sure that I did in fact claim the triumphs before the claim deadline and don't know what else to do.
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I would like to sincerely thank Bungie for being so astute with the response time of more than a week without help. Really, this is top notch customer service.