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Help - Destiny 2

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2/13/2026 4:19:26 AM
1

Age verification and Parental Controls

I have played destiny and destiny 2 for 10 plus years. But during this most recent update I logged back in and it will not let me claiming I have to gain online access from a parent. I am 24 years old and never had child support on any of my games nor my bungie account. I have attempted multiple times to reverify my age but no such prompt exist at the time. I also went to verify on the child’s support section and to no avail. I Need assistance deeply and if I can’t reach a way to verify my account I will lose hundreds of dollars on the game and will be refunding my marathon preorder this is ridiculous. My account name is: The Underminer#7977. Very disappointed if I can’t get some support in the next few days I will be deleting the best game I’ve ever played and never playing it again.
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  • You will want to send in a 'Correct My Data' privacy request via the form linked at the bottom of [url=https://help.bungie.net/hc/en-us/articles/360049024632-Contact-Form-Data-Privacy-Requests]this page[/url]. You will be required to provide ID to validate your age. If for any reason you cannot sign into the help center (for example it redirects and signs you out straight away) you can instead submit the request to privacyrequests@bungie.com.

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