I play on PC and successfully did the cross save when it first happened. I have the Season Pass from buying Shadowkeep and have rewards like Pluperfect from the rewards of last season. For some reason, when Season of Dawn came, I don't have access to the Season Pass anymore.
Any ideas on what happened and how I can fix this?
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Season Passes are only good for the current season at the time of purchase. If you bought the standard version of Shadowkeep, then you got one Season Pass which was used for Season of the Undying. Now that we're in Season of Dawn, you will need to purchase the Season Pass for this season.
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You need to buy each season, only one was included with Shadowkeep