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9/11/2019 5:21:47 AM
3

Cross Save HELP ILL LOSE EVERYTHING

hey all i need help so urgent i have linked all of accounts when account linking was a thing now when i want to apply for cross save they asked me to authenticate all of my accounts and when i log into my xbox live account it says that its not the right account im sure 100% that was the email i used for the account linked i dont know what to do anymore i cant link the account and i cant even un link the account PLEASE HELP !!!
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  • Please go to https://account.xbox.com , log in, and then look at the Gamertag at the top right. Please go to https://www.bungie.net/en/Profile/Settings , go to Accounts & Linking, and then look at the Gamertag listed above Xbox Live. The system says you're attempting to log into the wrong account attached. Please log out of the Microsoft Xbox website, then log in using the credentials that match the account linked to your Bungie.net profile. If you do not know that information, then you need to contact Microsoft concerning recovering that account.

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  • Sounds like you need to head over to Xbox.com, and figure out what your login credentials are for your account. You must be able to authenticate all of your linked accounts to enable cross-save, so you’ll need to sort out your login info.

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    • Unlinking has failed because you signed into a different external account than the one you have linked. We cannot unlink your external account unless you sign into the correct account (THIS IS THE ERROR MESSAGE I GET)

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