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3/24/2023 2:38:37 PM
1
Merged console accounts - lost season pass
Hello,
I recently purchased the $50 Lightfall package on Xbox yesterday and began to play. I was unlocking both free and premium season pass items successfully. This morning, I decided to merge my PS bungie account with my Xbox account, as I had old characters that I played previously on the PlayStation platform.
After joining the console accounts and selecting the PlayStation characters, I’m able to log in with those characters successfully on Xbox. However, I noticed that the season pass is now greyed out and reset to level 1.
Is there any way I can get my premium pass restored?
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Hello there[url=https://cdn.discordapp.com/attachments/902560216871239752/989591085506515074/Hellothere.gif],[/url] Season passes and dungeon keys are bound to the active save file at the time of purchase, so in your case they were bound to your XBL save. While there is no guarantee, you can try filling out the form at the link below, detail your issue they may be able to assist. https://help.bungie.net/hc/en-us/articles/360049497351
