{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
2/28/2023 6:24:44 PM
1
Cannot sign in with IOS Companion App
Installed Destiny Companion App versions 7.0.0 and 6.9.2 on iPhone8 with IOS 16.3.1. When I attempt to sign-in, I get the error messages linked below. I have tried deleting cache, deleting app and reinstalling, and after updating the app for Lightfall. Hoping to be able to use the companion app once again, please advise!
Additional Details: I can sign in to DIM on the same mobile device without problems. The Little Light app has the same issues as the Companion app. My first 'account' should have been Playstation, but I was primarily a Stadia player. I stopped playing sometime around September 2022 and the app worked without issue.
Links to error messages for each platform: [url=https://cdn.discordapp.com/attachments/828713080867389441/1080190402247794890/IMG_6375.png]Playstation[/url], [url=https://cdn.discordapp.com/attachments/828713080867389441/1080190402516221972/IMG_6376.png]Xbox[/url], [url=https://cdn.discordapp.com/attachments/828713080867389441/1080190402725957662/IMG_6377.png]Steam[/url]
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Resolved: Turned out to be an issue with the Safari browser in IOS. I had to go into the settings and clear the website data for everything, then it worked. I assume it was the way the Companion App & Little Light cached the login data vs DIM and after a period of time or Stadia being remove as a platform, it got corrupted and needed to be cleared. Here's hoping that anyone else having this issue stumbles upon this and gets their companion app working again.
