Hello, I am hoping someone can help me with this issue as I have been trying to resolve this for weeks. I bought and played Destiny 2 when it first came out, and even played Forsaken when it released. I had deleted the game on my PlayStation at one point to make room for other games, and I decided that I wanted to re download and start playing on my PS4 again as I have other friends that only have it on PS4. I have more than enough space on my PS4 to download this game, even with warmind, forsaken and shadowkeep. I go to my games library to re download the game, and every time I hit download, I get an error message. "An Error has occurred." (CE-33358-2). I contacted PlayStation support, and their live chat had me do a few things ( restore licences, reboot with safe mode, rebuild database, etc) those did not work, so they said they had to call me in a few days. I get called today, spend an hour on the phone going through numerous other things (trying to download from my playstation account on the internet, which when I try gives me a download error, rebuilding database and restoring licences again, and it still is not letting me re download the game) They even had me do the last resort, and factory reset (reinitialize) my PS4. Tried that and am STILL getting the same error code. PlayStation support then told me they have exhausted all possible resources on their end and told me to contact Bungie to help resolve this issue. The tech even said they had never seen anything like this before, and that error code does not even pop up on their database. So now I am reaching out to ANYONE that may have experienced this issue or may have a fix, I would greatly appreciate if someone could help me with this issue, otherwise I will never be able to play Destiny 2 on my PS4 again :(
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Maybe it's time to replace your hard drive.
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Modifié par mmarkster : 5/27/2020 10:56:45 PMA̶f̶t̶e̶r̶ ̶l̶o̶o̶k̶i̶n̶g̶ ̶u̶p̶ ̶t̶h̶e̶ ̶e̶r̶r̶o̶r̶ ̶c̶o̶d̶e̶,̶ ̶y̶o̶u̶r̶ ̶o̶p̶t̶i̶c̶a̶l̶ ̶d̶r̶i̶v̶e̶ ̶i̶s̶ ̶s̶o̶m̶e̶h̶o̶w̶ ̶m̶i̶s̶m̶a̶t̶c̶h̶e̶d̶ ̶w̶i̶t̶h̶ ̶y̶o̶u̶r̶ ̶m̶o̶t̶h̶e̶r̶b̶o̶a̶r̶d̶.̶ Sorry wrong info
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Hi there! Did you recently have your PS4 repaired?
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Is your ps4 used?