I posted about this as soon as D2 launched but never got an answer, I had completed my record book to a 100% prior to the required date however I never receive this emblem I don't know if there is anything that can be done
English
#Help
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Hi, Thank you for your report. We are currently investigating reports of players who are missing memorialization items.
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Unfortunately, I don’t believe anything can be done at this point to get the memorialization emblems if it/they aren’t already in your vault collection.