When last hard patch came out to on the xbox live servers, I ran into a problem. Everything downloaded and runs smoothly(most of the time) but after installing the update I noticed that my Crucible Rank got reset to 1 for some reason. I'm sure you could check the servers and see I already had achieved rank three and purchased a couple things but now I can't spend my crucible points because I am ranked to low for purchase requirements. I plan to keep playing but I would like to see my rank restored. What can I do?
How long have you had the FWC bond on?
If you've been keeping track of your progress just via the rep counter that pops up from bounties, then you may have been ranking up future war cult instead of crucible.