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6/2/2025 10:23:58 PM
3

Banned for No Reason Despite Having a Great Connection

I really don’t understand why I got banned. I recently had fiber installed at home, and my PS5 gets over 900 Mbps. My connection is super stable, so I don’t see how it could be related to lag or connection issues. I regularly play other games like Black Ops 6, Battlefield, and even Rogue Company, and I’ve never had any problems or warnings on those. Everything runs smoothly, and I’ve never been reported or penalized. That’s why I think this ban might be due to false reports or some kind of mistake. If anyone from support sees this, I’d really appreciate it if my case could be reviewed.
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#Help #Networking

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  • Hi there, Thanks for reaching out. If you incurred a restriction as you said, the way to contact our Security team about it is through the Appeal Ban or Restriction [url=https://help.bungie.net/hc/en-us/articles/360049024492-Contact-Form-Appeal-Ban-or-Restriction?_ga=2.188461352.1899742874.1733155105-1420294048.1731346808]Contact Form[/url]. If you have already submitted a ticket, you have done all you can, and will need to wait for a response. Ban appeals are not conducted on the forums.

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    • First, let's get the terminology correct, this sounds like restrictions. If you were banned, you wouldn't be able to play the game at all. Second, restrictions are placed manually after investigation and false reports would have no action taken. Finally, other games don't require the quality of connection D2 requires. Speed is a minimal factor, you need zero packet loss and low jitter/ping.

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    • 1
      TACO_Adept
      TACO_Adept

      Da White House.. - antiguos

      You don't get banned for "false reports"..

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