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4/5/2024 10:09:27 PM
2

How long does it really take for Bungie cases to be reviewed?

I’ve sent a case to report a cheater/hacker with pictures and video evidence, almost a week from now, and they told me that it would be reviewed in 2-3 business days. It’s been longer than that but my case still says it’s open. Do they just have a habit of taking longer than expected? If it was denied, it would be closed, right?

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  • I guess the shredder is jammed.

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  • Hi there. Depending on how many other reports they've received before yours, there may be a delay and there is no guarantee you will receive a response. As mentioned in the article for submitting reports: [quote]All contact forms submissions are used for data collection purposes and to investigate potential player-facing issues. The form submissions are automatically sorted and are not guaranteed to be read or responded to by a Bungie employee.[/quote] Bungie does not discuss reports on public forums. Any update or decision regarding your report will be sent by email or in-game notice at their discretion.

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