Hello to whom it may concern,
My team and I are having issues with our Day 1 Clear not being shown in the Game History section of the Bungie website, which caused Raid Report to only give us the Contest Tag on their website, even though we've completed the Root of Nightmares raid on Day 1. Also it only counted the clears that we've gotten after our "missing" Day 1 clear.
We have already tweeted this issue on Raid Report's page on Twitter and this is the first for the help forum, but we haven't had any response from them and I'm hoping that I get an answer from Bungie on why this happened.
Here's my team's VODs from Twitch which is enough proof that we participated and completed the Day 1 challenge.
[quote]
Jay#2460
[url]https://www.twitch.tv/videos/1761093018[/url]
Ambi#9222
[url]https://www.twitch.tv/videos/1762238914[/url]
Flochon#5009
[url]https://www.twitch.tv/videos/1761098522[/url]
Haz#7058
[url]https://www.twitch.tv/videos/1761111166[/url][/quote]
And here's my team's raid reports:
[quote]Flochon: https://raid.report/pc/4611686018467273318
Haz: https://raid.report/pc/4611686018489127007
Ambi: https://raid.report/xb/4611686018453076102
Dark: https://raid.report/pc/4611686018475460205
Jay: https://raid.report/ps/4611686018444602342
Crun: https://raid.report/xb/4611686018460492151[/quote]
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Hi. Thanks for your report. I've sent this issue to our web and app team to investigate why the raid isn't showing up in Game History. However, we're unable to do anything about raid.report since that is a third-party website.
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I'm just guessing here and may be way off - but the API was EXTREMELY slow during the day one (it took my team about 5-6 hours before the day one tag got registered on RR). Maybe something got screwed up since you did new clears before it got properly registered. Unfortunately I doubt you'll get any help with this from Bungie - you could try to reach out to the developers behind RR though, if you have solid proof that you did it they might give you the tag (I never watched the twitch streams you linked, but I assume they prove that you did it).
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help ^ D:
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upvoted