Part of me finds it humorous, all the negative things that are said about Bungie and what they are doing wrong with Destiny. The banter is pretty funny, the and disses and comebacks between players are comical. I mean there’s so much passion and pain, and hurt and within that hurt theres a deep level of betrayal on the forums. But then on the other hand, the forums are straight up toxic. Now I’m wondering if Bungie even cares. Do they even care how much trash is being said about their game? Maybe they’re just letting it slide because they have already announced much needed updates coming in future seasons. But then again the forums are always unhappy, always toxic, and it always seems like Bungie isn’t doing enough. (I’m not saying that Bungie is doing enough jtbc (just to be clear))
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Do you know why so much so called toxicity in Destiny forums? Simple. Bungie don't listen what community ask for. Forum itself created for feedback from players. Bungie told for years "you've been heard" and did something absolutely opposite or stupidly grindy (current situation with crafting of weapons is so awkward and stupid). What look even more stupid. You don't need to guess what your core players want - because they told you what they want and what they don't want. It's so simple. You do what people want, they give you their money, you rich - customers happy. On top of that you give people something new what you created (seasonal activities, lost sectors and so on), people says is it good or no, give some criticism, you change it or don't (if don't - tell about it in TWAB and say your reasons). Community become toxic because Bungie won't listen. Bungie even claimed that they don't care about forum anymore (because current team can't provide content of same quality as it was until 3rd year in Destiny 2) and call it toxic. Results - core players go away. Yeah, new players will come and even buy deluxe for a year. But in the end they realise game is humster wheel with repeated activities and reskin weapons. I feel sorry for Sony, that they buy Bungie. And I'm really hope, that purchase won't hurt Sony too much.
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