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7/14/2022 7:45:28 PM
2

Please help! I haven't received my game key.

Hey Bungie, please give me a hand here. I have bought a license for the Steam version of the game at the Bungie Store on Tuesday, my order is completed but I haven't received the game key yet. It's been 2 days already, the website promised the key would be sent up to 48 hours. I just want the key so that my friend can play with me. And, yes, I did check my Junk mail as well as my Inbox constantly for these past 2 days. I have also written to the Customer Support but I haven't received any replies (I know, you are busy). Can I have some love here, please? I just want to play with my friends. This is a key code, not a physical product. Please help!

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  • Hi there! The #help forums cannot assist with any issues with the Bungie Store. Please contact the Bungie Store Customer Support team for further assistance. If you have your order number, please be sure to provide this. You can use the email address on your order confirmation email or at the following URL. https://bungiestore.com/customer-service

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    • I have the exact same issue, it's been 3 days and bungie support is not helping, the person on the other side even claimed I already downloaded the code which was just not true, I purchased witch queen for 66 and legacy for 22 and only got the code for legacy.

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