Middle-aged African-American. What’s the other side to this? What was the issue that the person was being yelled at about, and what was being said? There have been times I’ve been yelled at that I considered abusive, and have had a crap ton of stuff done to me in the workplace that I consider malicious and discriminatory over the years. (I have stories of stuff that I’ve seen done in the workplace that would make your hair stand on end) But there have been some occasions where I’ve been yelled at, and deserved it. I did something wrong, and was being held accountable for it. But the difference was that the person yelling at me was attacking and correcting what I had DONE. (Which can be fixed). Not insulting or attacking me as a person. Even though those moments can be embarrassing, if you focus on the lesson rather than the hurt feelings? They are doing you a favor, because they’ll make you better at your job. After 25 years in the business world, I’ll simply say this. If you think that this kind toxicity is limited to the games industry, you’re mistaken. People do nasty things to one another where money, power, and social/professional status are in play. We are at a point in society where we are being asked to evolve…and do-and-be better. That will always be uncomfortable. Especially when you start to wake up…and look at what is actually at the end of the fork, and what you’ve actually been eating. What does seem to be a repeating pattern in the games industry is a dysfunctional culture around “crunch”, and the promotion of people who seem to be either toxic, ineffective managers, or both. People don’t do their best work when they are burned out and anxious….and having to push them to that point because either insufficient time or resources are given to a project, or the organization is over-extended? That’s a leadership problem. Where you really see this is in what is going at Bioware right now. Where you’re starting to see the signs around Dragon Age 4 that preceded the disastrous launches of Anthem and Mass Effect: Andromeda. What I will acknowledge as a good sign on Bungie’s part is that they are at least willing to acknowledge the problem, and a need for substantive change. While companies like Ubisoft and Activision Blizzard actively try to deny them…and (in the case of Activision) are in open conflict with their employees. To the point where they are engaging in work stoppages in their determination to not have their concerns ignored. But talk doesn’t cook the rice. So we need to see what Bungie does going forward. Will they walk the talk….