I was swapping my Cloudstrike from Titan to Hunter and it never transferred over. But it also took it out of my Titan character. Has anyone else had this issue with Companion app and can Bungie do anything about it?
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Check your vault in game and you should see it
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Have you checked your vault in-game, not using the app?
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Worse case, you can just reacquire from collections and infuse to higher power.