I've been playing D2 since the near end of season 8. I got sunshot around the beginning of season 9. I love it and have used it for so many hours. But have not received the catalyst. I even spent about 2 weeks doing nothing but strikes and a few days doing pvp.(I've seen posts and people saying that it's a key to getting the catalyst.) Is there a bug? What can I do to get this checked or what can I do to raise my chances of getting the catalyst?