I've just recently enabled cross-save (picked my PS4 account as primary) however, my main (level 700 hunter) has now become a level 612 and doesn't even have the same armour etc on as when I last played on the PS4.
I specifically tried this on my Xbox which (like the PS4) has both the forsaken & shadowkeep passes installed. What can I do to fix this?
This is due to your helmet being a playstation exclusive. Those items don't count when used on another platform other then playstation. Not until October 1st that is then they won't be an exclusive. Change the helmet your Hunter is wearing and you'll go back upto 700