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7/28/2019 4:12:06 AM
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Random freezes while playing, can not close application.

OS Name Microsoft Windows 10 Home Version 10.0.17763 Build 17763 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name LAPTOP-VHA90SU0 System Manufacturer ASUSTeK COMPUTER INC. System Model TUF GAMING FX504GM_FX80GM System Type x64-based PC System SKU Processor Intel(R) Core(TM) i5-8300H CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor(s) Graphics Card GTX 1060 BIOS Version/Date American Megatrends Inc. FX504GM.307, 4/30/2019 Issue: Random freezes while in any activity with no correlation. Destination/Activity: Any kind, any where Description: When in crucible, campaign, loading screens, patrol, raids, or any other activity of any kind, my laptop frequently freezes and I can not exit the application with any method. I am forced to force shut down my laptop and turn it back on. Sometimes I can play for several hours with no issue, sometimes I play for 5 minutes until I freeze. So far I have seen no correlation with the freezes, and I can not close the application so I can not see the error logs. Example: Start doing a mission on Mercury, randomly freeze while just walking around. I join the crucible, randomly freeze in the middle of game. I go AFK while in orbit for any amount of time, come back and see my computer is frozen. Is there any solution to this, or others experiencing the same problem? It is extremely annoying having to frequently restart my laptop while playing, ruins the enjoyment. I have tried many solutions I found online, and not one made a difference.

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