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7/21/2019 7:19:46 PM
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Is it possible for you all to transfer old characters from my previous Xbox account (which was hacked) onto my new account? I spent a lot of time and I mean a substantial amount of time to get to where I was for it to all be taken away from me. I would truly be a happy camper/customer if you all could help me with this situation. I have information available. Thanks .
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#Help #Networking

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    Bungie cannot transfer characters or items from one account to another.

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  • I'd suggest talking with Microsoft about regaining control of your old account if you want access to those characters.

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    2 Respuestas
    • Editado por DarthZman: 7/21/2019 7:31:08 PM
      There is a whole section in help outside of the forums where there are articles that tell you the answer. [quote][b]Bungie does not provide the following services:[/b] Restoration of deleted characters Recovery of dismantled, scrapped, deleted, or otherwise discarded items Recovery of mistakenly Infused items Recovery of items lost due a Character's Postmaster being full Recovery of items lost due to Player Inventories being full Restoration of access to items or content gained through game sharing Refunding in-game currencies on accidental purchases Refunding Silver or transferring Silver between accounts or Destiny releases [u]Transferring items or characters between platform accounts[/u][/quote]

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