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publicado originalmente en: Cant get past character select
7/19/2019 4:29:09 PM
4
Hi jamebulb. Thanks for your report. We're aware that this is occurring and we're investigating. Here are some steps you can take to try and resolve the issue: [quote] [b]1.[/b] A wired connection is recommended to play Destiny, and if your connection is being used for other things when playing the game, such as streaming, it's recommended to quit those programs. [b]2.[/b] [url=https://www.bungie.net/en/Help/Article/12539]Clearing your console cache[/url] or performing a [url=https://www.bungie.net/en/Help/Article/46501]Scan and Repair[/url] in the Battle.net app [b]3.[/b] Power cycling your internet router [b]4.[/b] Review our guide on [url=https://www.bungie.net/en/Help/Troubleshoot?oid=13603]improving latency and packet loss[/url] to see if that might help [b]5.[/b] Following our [url=https://www.bungie.net/en/Support/Troubleshoot?oid=12915]Network Troubleshooting Guide[/url] for best optimizing your connection to Destiny. If issues persist, try our [url=http://www.bungie.net/en/Help/Troubleshoot?oid=13610]Advanced Steps Networking Guide[/url] for possible router solutions, such as enabling UPnP. You may also want to enable IPV6 on your router if you have it. [b]6.[/b] You may want to change your DNS server on your console to Google's Nameservers (8.8.8.8. and 8.8.4.4.) [b]7.[/b] Contact your internet service provider to see if there are any issues with your connection. [/quote]
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  • I started a new account (which was the last thing I even wanted to consider because I lose everything) and everything is working fine, it’s not PlayStation, it’s not my internet, it’s bungie. You guys either banned me or suspended my account or something but I can assure you it’s not on my part. That’s probably the case with everyone else in this topic

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  • UPDATE: this did not work, I created the character and got the same error message, guess I’m moving over to PC when cross save drops 🤦🏾‍♂️🤦🏾‍♂️

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  • 1) I am 2) Do that every time I turn of my Xbox 3) Do that first thing every morning 4) That's all common knowledge and done 5) Same as 4 6) Weird to have to change to a google name server and I don't trust google at all so nope 7) They are incompetent. I know more about networking than they do.

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  • None of this has worked tried it repeatedly six times. I will say that I recently changed my password and that there is one friend that gameshare with me but he told me he stopped so I’m not sure what the problem is anymore. Might just wait for cross save then move to PC.

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