In order to have the shader, you would have had to break down a piece of equipment that would have given you the shader unfortunately. Just completing the raid and having items with the shader on it will not give it to you.
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Actually, You can acquire the shader [b]itself[/b] from opening an encounter-chest at the end of each... encounter during the raid in Normal mode. I got my 1st one just from opening the [i]castellum[/i] chest. But it also can drop from the [i]sat the gauntlet[/i] chest, the [i]baths[/i] chest or the [i]pleasure gardens[/i] chest.
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This is true but that was not his problem. HIs problem was he/she did not understand why they had items with the shader but did not have the shader unlocked.
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Well, that explains it. I can't recall ever dismantling a piece of the gear, so...guess I just gotta do another run again, lol
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Yep i was the same way sadly, at least i could help guardian good luck.