Hey, well im trying to login with another account and the Saxophone error appears. My main account it works, but the second one doesn't. I have downloaded the free Destiny 2 about 3 days ago(?), and I dont know what to do. I tried to uninstall the Battle.net but it continuo the same problem. I want to know how to resolve the Saxophone error to get into another account.
What should I do? T.T please help me, thanks!
Ps. The picture I attached is not mine, but its the same screenshot. Sorry for my bad english, I'm from spain.
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[quote]ERROR CODE: SAXOPHONE ALL PLATFORMS Players may encounter SAXOPHONE errors on PC when Blizzard services are unable to authenticate a player’s purchase or login when they launch Destiny 2. This can be caused by any of the following: [b]Players do not own Destiny 2, but have it installed from a Free Trial weekend and are attempting to launch outside of a promotional window.[/b] [b]Players are attempting to launch the .exe file outside of the Battle.net launcher. Players should always launch Destiny 2 from within Blizzard’s Battle.net app.[/b] [b]Players are attempting to launch while Destiny 2 is already running on their account on another computer.[/b] [b]Battle.net authentication is under maintenance or is encountering issues. Players who believe this is the case should check Blizzard Support for information.[/b] If players are encountering SAXOPHONE errors and do not believe they fall into one of the above categories, they should report to the #Help forums.[/quote]
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Hello, Did you purchase Destiny 2 on the account you are having the issue with? Saxophone can indicate that you are not playing on an account that doesn't own Destiny 2.
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You would have to own destiny 2 on the other account as well.