Hey sorry my friend is having trouble with D2 and doesn't have this app.
From: Nikachu_95
Hello, Im only play one character and I'm having issues with my progress over the last year being non existent on my game after this latest update. My power level is a 540 but with that it tells me I haven't unlocked the dreaming city, gambit or even completed forsaken although I have. All adventures that I've completed are back like I haven't done it. I hope this isn't permanent because I've put so much time and love into this and now it's just gone... I've reset my console and even reset my router but still the same thing. If anyone has any answers or ideas on how I can get my progress back without starting all over please let me know. I would hate for others to experience this.
-
Tell him to try restoring his licenses