Hi! I think that I replied to you yesterday. Unfortunately, your issue starts and ends with GameStop. It seems like that they perhaps didn't charge you the correct amount for the Forsaken package you wanted to buy. The only other thing that you can possibly do is to contact them directly or purchase an additional $10 worth or more of account credit to cover the remaining balance. Also, since Bungie is not the retailer, they cannot assist in resolving this issue for you.