Hello jaketb14, If you bought the pin from the Bungie Store the week of September 22nd, a replacement code was emailed to you. Please check your email folders including the Spam folder. [quote]Pins bought this week from the @BungieStore may have shipped with invalid codes for in-game Emblems. We’ll send valid codes via email ASAP.[/quote] https://twitter.com/BungieHelp/status/779128791096434688 If you can't locate the email please contact the Bungie Store customer service, use this form with your order number and the details of what the issue is, please check your Spam and regular mail folders for any messages you may receive back. http://bungiestore.com/pages/customer-service If you purchased the pin from someone else, not from the Bungie Store you will need to contact them about this issue.