Hi there, Thanks for reaching out! Error code: WEASEL typically signifies you’re encountering a broad networking problem. We recommend you refer to our Network Troubleshooting Guide to explore potential solutions to your problem: https://help.bungie.net/hc/en-us/articles/360049496531-Network-Troubleshooting-Guide If you're still having trouble after consulting the guide above, please follow our Advanced Troubleshooting Connection Guide and make sure you have the proper ports open: https://help.bungie.net/hc/en-us/articles/360049496751-Advanced-Troubleshooting-UPnP-Port-Forwarding-and-NAT-Types If you're still experiencing the issue after trying this out, unfortunately, the only remaining option is to contact your internet service provider for further troubleshooting.