JavaScript is required to use Bungie.net

HELP

keyboard_arrow_up

Results for "URCHIN"

7/18/2014
Error Code: URCHIN
All Platforms
You are unable to launch into that activity due to an account restriction. Please choose a different activity, and check out bungie.net/bans for more information.

Currently, this error code may appear to players who are trying to access The Reef who have characters below level 20. Please note, only characters level 20 or higher can access The Reef.
2/2/2018
Destiny Account Restrictions and Banning Policies
Xbox 360
Xbox One
PlayStation 3
PlayStation 4
PC
Players that violate the Code of Conduct or the licenses agreement that governs Destiny may be restricted or banned from some or all Destiny content or activities. Please click the above link for more information on the Destiny Account Restrictions and Banning Policies.
10/28/2014
Error Code: WEASEL
All Platforms
Cross Save: Players who attempt to log in to multiple platforms simultaneously while Cross Save is enabled on their account will receive a WEASEL error on which ever platform they logged in on first.

WEASEL is a split-off error that was previously grouped under other errors. This split helps expedite investigations and fixes and will be easier to understand the specific issue the player is experiencing. 

Before proceeding any further, we strongly recommend switching from WiFi to a wired connection, at least temporarily. This is an important first troubleshooting step to rule out WiFi signal strength/stability as a possible culprit.

For more information on this error, please click the title above. 
9/5/2017
Destiny 2 Known Issues and Vital Information
All Platforms
For information concerning Known Issues and Vital Information for all Destiny 2 releases and seasons, please follow the link above.
7/17/2014
Error Code: CANARY
Destiny 2
Xbox One
PlayStation 4
PC
If you are seeing this error, your network connection has been interrupted. You may need to reboot your modem/router, check your WiFi connection, switch to a wired connection, or replace your network cable. 

Before proceeding any further, we strongly recommend switching from WiFi to a wired connection, at least temporarily. This is an important first troubleshooting step to rule out WiFi signal strength/stability as a possible culprit.

Please note: PC: Players may encounter CANARY errors if multiple instances of Destiny 2 are running. Players may be required to end all Destiny 2 instances through a Task Manager prior to relaunching the game to resolve this issue.

Click the "View Full Article" link to learn more.

Help and Support

Fall 2019 FAQ

For the latest frequently asked questions regarding Destiny 2: Shadowkeep, New Light, Cross Save, Steam, and Stadia, players should visit our Destiny 2: Fall 2019 FAQ.

For our original announcement, players should visit The Next Chapter for Destiny 2.


Destiny 2 Vital Information and Known Issues

For the latest information regarding known issues being tracked by Destiny Player Support, players should visit our Destiny 2 Known Issues and Vital Information page.


Destiny 2 PC System Requirements

Outlined below are the system requirements for Destiny 2 on PC.

MINIMUMRECOMMENDED
CPU: IntelIntel Core i3-3250 3.5 GHz or
Intel Pentium G4560 3.5 GHz
Intel Core i5-2400 3.4 GHz or
i5 7400 3.5 GHz
CPU: AMDAMD FX-4350 4.2 GHzAMD Ryzen R5 1600X 3.6 GHz
GPU: NVidiaNvidia GeForce GTX 660 2GB or
GTX 1050 2GB
Nvidia GeForce GTX 970 4GB or
GTX 1060 6GB
GPU: AMDAMD Radeon HD 7850 2GBAMD R9 390 8GB
RAM:6GB8GB

Operating System:Windows 7 64-bit or Windows 8.1 64-bit or Windows 10 64-bit (Recommended)
Hard Drive Space:104GB available hard drive space
Internet:Broadband internet required
Important Note: While we will do our best to make sure Destiny 2 is available on the widest variety of PC hardware, we do not officially support Destiny 2 PC on laptop configurations. Laptops with specifications that match or exceed our Minimum System Requirements may be able to play Destiny 2 PC.

9/5/2017
Destiny 2 Known Issues and Vital Information
All Platforms
For information concerning Known Issues and Vital Information for all Destiny 2 releases and seasons, please follow the link above.
7/8/2015
Destiny Server and Update Status
Xbox 360
Xbox One
PlayStation 3
PlayStation 4
PC
Occasionally, Destiny services may be brought offline to undergo scheduled or emergency maintenance, or to update the game to address gameplay issues or add in-game features. Please click the above link for information on upcoming Server Maintenance or Destiny Updates.
9/8/2014
Destiny Platform Storage Requirements
All Platforms
All Destiny players are required to download and apply the latest updates available for Destiny on their console. Players that do not download and install the latest updates will not be able to continue until they do so. 

Please click the above link for information on the storage space and system requirements needed for the latest updates.
2/2/2018
Destiny Account Restrictions and Banning Policies
Xbox 360
Xbox One
PlayStation 3
PlayStation 4
PC
Players that violate the Code of Conduct or the licenses agreement that governs Destiny may be restricted or banned from some or all Destiny content or activities. Please click the above link for more information on the Destiny Account Restrictions and Banning Policies.
11/17/2015
Deleted Item and Character Policy
Destiny 1
Destiny 2
Destiny: Guardians (Korea)
All Platforms
Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items. 

For additional information, please follow the link above.
8/24/2017
Destiny 2 Clans Guide
Destiny 1
Destiny 2
Destiny: Guardians (Korea)
Xbox 360
Xbox One
PlayStation 3
PlayStation 4
PC
Clans are communities that can be accessed in-game and on Bungie.net that are created and managed by players. Clans provide many features that allow the community of players within the Clan to play and progress together, communicate, manage, and build their community. 

Please click the above link for more information on Clan features, interacting with a Clan, and the tools that are accessible to Clan Founders and Admins.
10/13/2017
Destiny 2 on PC System Requirements
PC
Contained in this page are the system requirements for Destiny 2 on PC.

For more information, please click the above link.
10/23/2017
CVARS Guide: CVARS Troubleshooting and Setting a Framerate Cap
PC
When players encounter issues with key binding, graphics, or other settings, clearing CVARS should be the first step to troubleshooting the issue.

Players should see this guide for troubleshooting steps, as well additional options that are available through CVARS.
6/22/2017
Legacy Support Guide for Destiny 1
Destiny 1
Xbox One
PlayStation 4
You are not allowed to view this content.
preload icon
preload icon
preload icon