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Destiny Silver Purchases Guide

Destiny 1
Destiny 2
Destiny: Guardians (Korea)
Xbox One
PlayStation 4
PC
This is a sub-page in our Silver and Eververse Guide. To return to the start of the guide, please click the above banner or click here.

Destiny Silver Purchases Guide


Silver is the in-game currency that is acquired with real-world money and can be exchanged for items at an Eververse Trading Co. storefront. Silver is available for purchase in both Destiny 2 and Destiny 1, however Destiny accounts do not share a Silver balance across Destiny releases. Please see below for more information on purchasing Silver, troubleshooting issues with Silver, and a list of vital information.

Table of Contents

Adding Silver to an Account Silver Refunds or Transfers
Checking Silver Balance Troubleshooting Issues
Vital Information

Adding Silver to an Account

Silver is available for purchase in both Destiny 2 and Destiny 1 as a direct purchase from platform marketplaces or through the Eververse Trading Co. storefront, however Destiny accounts do not share a Silver balance across Destiny releases. Additionally, some third-party retailers may sell game cards or codes that can be redeemed in a platform marketplace for Silver.

Purchasing through Eververse Trading Co.

Players can purchase Silver through the Eververse Trading Co. storefront UI using the "Buy Silver" button.
  • Destiny 2 Character Requirements: Players cannot purchase Eververse Items or use the "Buy Silver" button until at least one Character on their account has completed the Campaign and reached Level 20. Players can purchase Silver directly from the platform marketplaces before meeting the Character requirements, however they will not be able to spend the Silver in Eververse Trading Co. until the requirements have been met.

Available Platforms Marketplaces

When purchasing Silver through a platform marketplace, players should ensure that they are purchasing Silver for the intended Destiny release and Destiny account. Silver is available for purchase on the below platforms marketplaces.
  • Destiny 2: PlayStation 4, Xbox One, and PC can purchase "Destiny 2 Silver" Bundles
  • Destiny 1: PlayStation 4 and Xbox One can purchase "Destiny Silver" Bundles

Redeeming Third-Party Silver Cards

Some third-party retailers offer Silver via game cards or game codes.
  • When redeeming Silver from a game card or game code, please follow all provided instructions. 
  • Players may also want to read through the Code Redemption Guide for the recommended steps on redeeming codes in Destiny.
  • Players should ensure that they are purchasing Silver for the intended Destiny release and Destiny account.
  • Players should contact their retailer for assistance if they encounter issues when redeeming their Silver cards or game codes purchased through third party retailers.

Please Note: It may take up to 30 seconds for a successful purchase to reflect on the account's in-game Silver balance. If a successful Silver purchase is not reflected on the in-game Silver balance after this time period, please see the suggested troubleshooting steps listed below.

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Silver Refunds or Transfers

Bungie does not provide Silver refunds or transfers for any Destiny release. Players that receive Silver refunds, chargebacks, or have their payments denied by the platform marketplaces should read the below information to see how it will impact their account.

Destiny 2 Silver Refunds and Negative Silver Balances

Players that receive Silver refunds, chargebacks, or have their payments denied by the platform marketplaces may see their Silver balance adjusted in Destiny 2. Bungie does not provide Silver refunds or transfers for any Destiny release.
  • Players that receive platform refunds or chargebacks of Silver they HAVE NOT SPENT in-game will see that the refunded Silver is removed from the Silver balance on their account.
  • Players that receive platform refunds or chargebacks of Silver they HAVE SPENT in-game will see a negative Silver balance on their account.
  • Players with a negative Silver balance will not be able to purchase Eververse Items until the outstanding Silver balance on their account has been repaid.
  • If a Silver purchase is not being accurately reflected on the in-game Silver balance, please see the suggested troubleshooting steps listed below.
  • IMPORTANT: Players found to be abusing Silver refunds or chargebacks may be temporarily restricted or permanently banned.

Destiny 1 Silver Refunds and Silver Balance Issues

Players that receive Silver refunds or chargebacks from the platform marketplaces may encounter issues with future Silver purchases in Destiny 1. Bungie does not provide Silver refunds or transfers for any Destiny release.
  • All additions of Silver to a Destiny 1 account are final and Silver cannot be removed from the account by Bungie or the platform marketplace.
  • Players that receive platform refunds or chargebacks of Destiny 1 Silver will not see their in-game Silver balance adjusted, but will still have an outstanding Silver balance for the amount of Silver refunded.
  • Players will encounter issues with further Silver purchases being accurately reflected on the account until the outstanding Silver balance on their account has been repaid.
  • If a Silver purchase is not being accurately reflected on the in-game Silver balance, please see the suggested troubleshooting steps listed below.
  • IMPORTANT: Players found to be abusing Silver refunds or chargebacks may be temporarily restricted or permanently banned.

Destiny Silver Cannot be Transferred

Silver is bound to the Destiny account and Destiny release that purchased the Silver and cannot be transferred or gifted to another Destiny account or Destiny release.
  • Silver and items purchased with Silver cannot be shared between accounts by platform license sharing features.
  • When purchasing Silver through a platform marketplace, players should ensure that they are purchasing Silver for the intended Destiny release and Destiny account.
  • If a Silver purchase is not being accurately reflected on the in-game Silver balance, please see the suggested troubleshooting steps listed below.

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Checking an Account's Silver Balance or Purchase History

When new Silver is purchased for the account, or when an Eververse Item is bought using Silver, the Silver balance on the account will be updated to reflect the new Silver balance.
  • All Characters on an account that has purchased Silver will have access to the account's Silver balance.
  • Silver is available for purchase in both Destiny 2 and Destiny 1, however Destiny accounts do not share a Silver balance across Destiny releases.
  • Players can check the Silver balance of their Destiny 2 or Destiny 1 accounts in-game from the Eververse Trading Co. storefront or from their Character Inventory screen.
  • Players can check their Destiny 2 Eververse Purchase History from their profile in the Destiny Companion on Bungie.net or the Mobile App.
  • Some transactions may take some time to show up in the Destiny 2 Eververse Purchase History and Silver add-on purchases made outside of the game may not show up until the player logs back into Destiny 2.
  • If a Silver purchase is not being accurately reflected on the in-game Silver balance, please see the suggested troubleshooting steps listed below.

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Troubleshooting Silver Issues

Players that encounter issues when attempting to purchase Silver on their Destiny account should try the following troubleshooting steps:
  1. Wait Up to 30 Seconds: Allow for up to 30 seconds to pass to see if the Silver amount is added to the account.
  2. Re-launch Destiny: If the Silver is not added to the account after the time has passed, log out of Destiny and then log back into any Character. A successful Silver purchase should present players with a notification upon logging back into a Character. If the notification does not appear, check the current Silver balance from the Character Inventory screen.
  3. Sign Out of Platform Account: If the Silver balance does not reflect the purchased Silver amount, please close Destiny and completely sign out of the platform account. It may also be advisable to clear the cache on consoles or to restart the Blizzard Battle.net Launch on PC. After logging back into Destiny, please check for a notification of a successful Silver purchase or check the Silver balance in the Character Inventory screen.
  4. Check for Successful Transaction: If the Silver balance still does not reflect the purchased Silver amount, please ensure that the transaction shows as successfully completed according to the platform marketplace and that the purchase was made on the correct account and for the intended Destiny release.
  5. Contact Platform Support: If the platform marketplace shows that the purchase was successful, please contact PlayStation Support, Xbox Support, or Blizzard Support to investigate potential issues with the transaction.
  6. Submit a Help Request: If platform support is not able to identify or resolve potential issues with the transaction, please submit a help request using the Missing Silver Contact Form.

Silver Sync Pending

Players may receive a Silver Sync Pending error message when attempting to purchase Silver on their Destiny 2 or Destiny 1 accounts.
  • This error indicates that the server is experiencing a delay in processing the Silver transaction.
  • Once the server delay has resolved, the purchased Silver will automatically be added to the account balance.
  • If players receive this error message, they should attempt the suggested troubleshooting steps listed above to help resolve this issue.
  • Important Note: All Silver purchases initiated while encountering a Silver Sync Pending error should be successfully completed once the error is resolved. Players should not attempt multiple Silver purchases until the Silver Sync Pending error has resolved to prevent purchasing more Silver than intended.

Silver Refunds and Negative Balances

Players that receive Silver refunds, chargebacks, or have their payments denied by the platform marketplaces may encounter issues when purchasing Silver.
Destiny 2
  • Players that receive platform refunds or chargebacks of Silver they HAVE SPENT in-game will see a negative Silver balance on their account.
  • Players with a negative Silver balance will not be able to purchase Eververse Items until the outstanding Silver balance on their account has been repaid.
Destiny 1
  • Players that receive platform refunds or chargebacks of Destiny 1 Silver will not see their in-game Silver balance adjusted, but will still have an outstanding Silver balance for the amount of Silver refunded.
  • Players will encounter issues with further Silver purchases being accurately reflected on the account until the outstanding Silver balance on their account has been repaid.

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Silver Vital Information

Below is a list of Vital Information players may need to know about Silver. This list will be updated if more issues are discovered.

  • Silver Purchased for Wrong Release: Silver that is purchased for the wrong Destiny release cannot be refunded or transferred between releases. Players should ensure they are purchasing the correct Silver bundle for their intended release: "Destiny 2 Silver" Bundles are for Destiny 2 and "Destiny Silver" bundles are for Destiny 1.

  • Blizzard Battle Coin Refund: Korean players that wish to receive a refund of their Blizzard Battle Coin balance will need to contact Blizzard Support to initiate their request.

  • Eververse Purchase Order Number: The order number listed in the Eververse Purchase History is a Bungie-specific order number that can be used to help identify a transaction when submitting a help request. It does not correlate with the platform transaction number or any other payment identifiers.

  • Legacy Consoles: Silver is no longer available for purchase on the PlayStation 3 and Xbox 360 Legacy Consoles. For more information, please see the Destiny 1 on Legacy Consoles Guide.

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IMPORTANT NOTE: The availability, features, or mechanics of Silver Purchases and the Eververse Trading Co. are subject to change. The above information represents the current system as of the date the document was published.

If none of these steps solved your problem, you may return to the help page to seek other answers.

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