JavaScript is required to use Bungie.net

HELP

keyboard_arrow_up
9/3/2019
Deleted Item and Character Policy
Destiny 1
Destiny 2
Destiny: Guardians (Korea)
All Platforms
Whether due to accidental deletion or unauthorized account access, Bungie does not recover manually deleted characters or items, and does not replace in-game items that are lost or dismantled.

Bungie does not provide the following services:


  • Restoration of deleted characters
  • Recovery of dismantled, scrapped, deleted, or otherwise discarded items
  • Recovery of mistakenly Infused items
  • Recovery of items lost due a Character's Postmaster being full
  • Recovery of items lost due to Player Inventories being full
  • Restoration of access to items or content gained through game sharing
  • Refunding in-game currencies on accidental purchases
  • Refunding Silver or transferring Silver between platform accounts, Destiny releases, or inactive accounts when Cross Save is enabled
  • Transferring items or characters between platform accounts or inactive accounts when Cross Save is enabled

Account Security

To prevent unauthorized access to an account, please see the Account Security Guide.
You are not allowed to view this content.
preload icon
preload icon
preload icon